STOP WORK POLICY
Our Commitment
SMART SERVICE SOLUTIONS C.A. maintains full accountability for the operational and environmental impacts of our activities. It is a core value of our company to safeguard the physical integrity and health of our workers, contractors, and subcontractors, as well as the protection of the environment.
The «Triple Zero» Goal
Zero Accidents: We are committed to safeguarding the physical integrity of all workers and contractors to ensure no one suffers an injury while performing their duties.
Zero Occupational Diseases: Our priority is to protect the long-term health of our personnel by strictly following safety standards and current health legislation.
Zero Environmental Damage: We take full responsibility for the consequences of our activities, ensuring every process respects and preserves the environment.
Key Principles and Rights
In every process of SMART SERVICE SOLUTIONS C.A., all workers and contractors have the right and the obligation to interrupt any task that may affect their physical integrity, health, or the environment.
Duty to Intervene: Any person observing an unsafe act or condition with the potential to cause an incident must stop the task and inform the supervisor immediately.
Right to Safety Standards: Every worker has the right to demand that their labor complies with all current legislation, as well as the standards of SMART SERVICE SOLUTIONS C.A. and our clients.
Authority to Refuse: Workers have the authority to refuse to perform work if they perceive a threat to their health or the environment, without fear of being admonished or sanctioned.
Management of Change: Any change in working conditions is sufficient cause to interrupt the task. It is mandatory to analyze and document new risks before restarting.
Safety Over Production: Safety, health, and environmental preservation take priority over production, costs, and work schedules.
A Culture of Safety
Working safely is an inherent condition for developing any activity. No worker will be penalized for exercising their right to refuse unsafe work.